Welcome to the Bloom Website. This Website www.mybloom.in is managed and operated by AMVHT HEALTHCARE PRIVATE LIMITED (hereinafter referred to as “Company”) having its registered office at A403, Giriraj flat, Bhairavnath road, Sardar Patel School, Maninagar, Ahmedabad, Ahmedabad City, Gujarat 380008 India. Your privacy is important to AMVHT HEALTHCARE PRIVATE LIMITED. This Privacy Policy (“Privacy Policy”) is in the context of and to govern the access and usage of the Bloom Website.
1. GENERAL
1.1. This Privacy Policy describes and determines how the Bloom Website (hereinafter referred to as “Website” or “We/Us/Our”) handles and/or deals with Your (referred to as “You/Your” or “User”) limited Personal information of your email address only in accordance with the applicable laws of India.
1.2. This document is an electronic record and is governed by the Information and Technology Act, 2000, and the rules made thereunder, along with the Digital Personal Data Protection Act, 2023, as may be applicable, including the amended provisions pertaining to electronic records in various Indian statutes. The Privacy Policy is generated by a computer system and does not require any physical or digital signatures.
1.3. The provisions of the Privacy Policy shall be applicable to the Users of the Bloom Website.
1.4. The Privacy Policy sets out the type of information collected from the Users, the purpose, means, and modes of usage of such information, and how and to whom We shall disclose or transfer such information. You may at any time withdraw Your consent for collection and use of Your information. However, please note that if You withdraw Your consent, We may no longer be able to provide You with the corresponding Service for which You have withdrawn Your consent.
1.5. You are requested to familiarize Yourself with Our Privacy Policy. If You do not agree with any provisions of the Terms & Conditions or this Privacy Policy, We advise You not to use or access the Website.
1.6. We shall comply with the Users requests regarding access, correction, and/or deletion of the Personal information it stores in accordance with applicable law. You can write to Us at support@mybloom.in to assist You with Your request to correct and/or delete Your Personal Information unless retention of the same is necessary for the specified purpose or for compliance with any law for the time being in force.
2. TYPE OF INFORMATION COLLECTED
When You access the Website, You may provide, or We may collect information that may specifically identify You or any other individual. We may collect a variety of information from You, including but not limited to:2.1. Subscriber provided information – We collect and process the limited Personal information as detailed in clause 1.1 above, provided by You when You enter information through the online form published on Our Website, accept the terms of use of the Website, subscribe to a newsletter, contact Us for help or submit any enquiry, or otherwise enter information on the Website before or during its use. If You would like Us to delete any Personal information provided by You, You may write to Us at support@mybloom.in.
We process the Personal information as provided by You, with Your consent, for the proper administration of the Website and improvement of the Website.
2.2. Technical Information: Our servers automatically collect information when You access or use Our Website. We may also process certain other data, such as device ID, device make/model, IP address, browser type, operating system, page views, website navigation, timing and frequency of use of the Website, marketing preferences, language preferences, cookie data, device identifiers, and any technical and statistical data in relation to any events organized by Us, etc. when You use the Website. We use this information purely for analytics and research purposes, in order to improve Our Website, and to ensure the security of the Website.
2.3. Newsletters – We may also process certain Personal information to periodically send You emails containing news and updates about Us, promotions, events, updates, news, etc. You hereby consent to allow Us to use Your e-mail address for this purpose. You may unsubscribe from receiving such e-mails in the future by unsubscribing via the “Unsubscribe” link contained in the email send to You.
2.4. In addition to the specific purposes enumerated hereinabove, we may also process Your information where necessary for compliance with a legal obligation applicable to the Company, or in order to protect Your interests.
3. USE OF INFORMATION COLLECTED
We use the information We collect in a variety of ways in order to provide the services and to operate Our business, including the following:
3.1. To contact Users to provide news or information regarding upcoming events;
3.2. For the purpose of data analysis, trend tracking, algorithm development, and database creation to support rating systems and recommendation engines;
3.3. To operate and improve the Website in order to foster a positive User experience and to improve Our business as a whole;
3.4. To provide You with marketing communications and advertising that the Website believes may be of interest to You and contact Users for taking service feedback, surveys, etc;
3.5. To comply with applicable law;
3.6. For contacting Users for updates and resolution of queries;
3.7. To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of Our Terms and Conditions, or as otherwise required by law;3.8. To respond to any queries that You may have and to communicate information to You, including notifications of any promotions or alerts, any changes/updates to the Website, changes to Our Terms & Conditions and Policies and other administrative information, that We may collect at the time provision of Our services to You;
3.9. To safeguard Our company from loss of liability, such as corporate espionage, safeguard Our confidential trade secrets and intellectual property, and maintain the security of classified information.
4. DISCLOSURES TO THIRD PARTIES
We do not sell, trade, publish or otherwise transfer Your information to outside parties, unless to safeguard Our company from loss of liability, such as corporate espionage, safeguard Our confidential trade secrets and intellectual property, and maintain the security of classified information or in the event of significant business changes, not limited to a merger, acquisition, sale of assets, or bankruptcy by giving a prior notice to You of any such transfer This does not include Our trusted service providers, including without limitation, Our hosting partners, who assist Us in operating the Website and conducting Our business. You hereby give Us Your consent to transfer Your information to Our trusted service providers. We may also release certain limited information when its release is required to comply with the law, enforce Our policies, or protect Ours or other’s rights, property or safety, investigate fraud or respond to a government request.
5. SECURITY
The security of Your information is important to Us. We have implemented security policies, rules, and technical measures, as required under applicable law, including firewalls, transport layer security, and other physical and electronic security measures to protect the information that the Website has under its control from unauthorized access, improper use or disclosure, unauthorized modification, and unlawful destruction or accidental loss. We maintain electronic, physical, and procedural safeguards and implement reasonable security practices and measures, including certain managerial, technical, operational, and physical security control measures in connection with the collection, storage, and disclosure of information. Although We endeavor to provide reasonable security for Your information and/or Personal Data, no security system can prevent all potential security breaches.
6. COOKIES
The Website uses temporary cookies to store certain data. We do not store Personal information in the cookies. Information collected by Us, by any means whatsoever that does not personally identify the User as an individual, is exclusively owned by Us and may be used by Us and third-party service providers for technical administration of the Website, User administration, research, development, and other purposes. If You turncookies off, some of the features that makes the Website experience more efficient may not function properly. We also use cookies to help Us compile aggregated and anonymized data about the traffic on the Website so that We can offer better experiences and tools in the future. We may also use trusted third-party services that track this information on Our behalf.
7. MODIFICATION
We reserve the right to amend this Privacy Policy at any time. The Privacy Policy, as and when modified, shall be updated on the Website. We encourage You to review this Privacy Policy and the Bloom Application Privacy Policy whenever You visit Our Website and/or Bloom Application to understand how Your information is used.
8. GOVERNING LAW
The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Mumbai, India.
9. GRIEVANCE OFFICER
9.1. In accordance with the Information Technology Act, 2000, and rules made thereunder, as well as the provisions of the Digital Personal Data Protection Act, 2023, the name and contact details of the Grievance Officer who can be contacted with respect to any complaints or concerns, including those pertaining to breach of Our Terms & Conditions and other polices or questions are published as under:
Grievance Officer’s Name: Ajay Narula
Email address: grievance@mybloom.in
9.2. The details of the Grievance Officer may be changed by Us from time to time by updating this Privacy Policy.